Try not to touch them much, particularly during the first few hours. The more you touch them, the more oils from your fingers get on them, the more strain on the lash root etc.
Keep them as dry as possible for at least 24-36 hours. This means, it’s ideal to not wash your hair during this time. However, if you need to, use only lukewarm water, and keep water off your eyes. This also includes avoiding steamy environments, very hot showers, spas, saunas etc. for 24 hours as a minimum. If it’s a very hot and humid day, try to stay out of the heat. All of this will allow the adhesive to cure as strongly as possible.
After the 24 hour mark, they are technically waterproof, however, if you are swimming or sitting in a hot spa daily, they probably won’t last quite as long as if you didn’t, more from rubbing them when water gets in your eyes.
If you have a very oily face, try to control this as much as possible with blotting papers, mattifying lotions etc. and by using oil-control moisturizer.
Make sure you are using oil-free products on your face, particularly eye makeup removers and cleansers.
Clean them properly, at least a few times a week with a foaming lash cleanser.
Let us know before your infill if you think you will need more time because you have lost more lashes than expected, or want to upgrade to a thicker set/more lashes.
Let us know if you have any concerns or questions – we’re always happy to help!
Do not play with or pick at your lashes, rub your eyes roughly. If you are a picker, it can really damage your natural lashes
Do not use oily products on your eyes or face
Do not use waterproof or oil based mascara or eyeliner (felt tip/pen-style liquid liner is usually fine, or we stock a range of suitable makeup items)
Do not use any mascara if you can help it
Do not use baby wipes/makeup wipes/cotton pads to wipe makeup off them
Do not try to remove them yourself – as it may damage your natural lashes. We can remove them for you if you wish
Do not use cleansing oils, coconut oil etc. on your face if you want the lashes to last
Do not put strip lashes on top of them unless you are prepared to lose a few of your own lashes when you try to take them off.
Do not try to light a cigarette on your toaster or stove-top (good life advice generally – but will also stop your lashes getting singed and frazzled on the ends!)
Immediately after the lash application, some individuals with sensitivities can experience minor redness and dry eye. We try to minimize this where possible, so we will ask if you are sensitive beforehand. In most cases, this disappears within an hour or so and there’s no need to worry. Of course, call us if you are concerned.
It’s normal lose a couple of lashes every day (1-5). Don’t be alarmed if you notice them from time to time (as they are much larger than your natural lashes). The extension falls out attached to the natural lash when it is ready to come out, and a new baby lash takes its place. Some days you won’t lose any, other days you might lose 3 or 4. It’s completely normal and does not mean your eyelashes are all going to fall out!
Some lash growth cycles are faster than others. You may find every few months, your lashes shed faster than other times. It usually means that you have a lot of new growth, and when you come in we will see a lot more lashes we can lash! Other times they might still look great at 4 or 5 weeks, as they have not shed much.
No two sets of lashes are identical. We customize the styling, sizes, weights and curls to every individuals eye shape, natural lash condition and tastes. Each style looks different depending on how own eye shape. So please be aware that your lashes will not look identical to your friends, even if you request the same thing.
Expect between 2 – 4 weeks before you need an infill. On average, our clients come back every 3 weeks. Sets consisting of more lashes (glam and volume) will usually last longer than those will less (full, lite). Shorter lashes usually last longer too.